new rummy

new rummy App support

Contact
+91 1992165805

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new rummy:

Q1: How to log in after installing the new rummy?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account without needing a password or email. You can now easily log in using this convenient and password-free method.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you don't receive an OTP after clicking send, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app seamlessly.

Most Asked Questions Related To Withdraw In The new rummy:

Q1: What is the minimum withdrawal amount in the new rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and the bonus amount collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the overall process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay can impact the overall processing time, adding extra waiting time for users.

Q4: Why is the bonus balance not being withdrawn?

Any winnings from a bonus can only be used within gaming activities and cannot be withdrawn. The bonus itself cannot be withdrawn, but winnings earned while playing with the bonus funds can be withdrawn. This means the bonus amount is non-withdrawable, but any resulting gains can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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